Closing Your Account

Before Closing

Before closing your account, you must:

1. Sell all open positions — you cannot close an account that holds securities
2. Cancel all open orders
3. Pay off any margin balance (if applicable)
4. Withdraw your remaining cash to your linked bank account

Withdrawing Your Cash

Once all positions are sold and settled, initiate a withdrawal for your full cash balance:

1. Log in at portal.lighthorse.io
2. Navigate to Withdraw
3. Select your linked bank account and enter the full amount
4. Confirm

Remember that sale proceeds take T+2 (2 business days) to settle before they can be withdrawn.

Closing the Account

After your balance reaches $0, contact Light Horse support to formally close your account. Your account history and documents will remain accessible for a period after closure for tax and record-keeping purposes.

Alternatives to Closing

If you're thinking about closing due to a specific issue, our support team may be able to help. Alternatively, you can transfer your portfolio to another broker via ACAT before closing — see Transferring In From Another Broker.